| Problem |
|
Possible
Cause |
|
Solution |
| No Power to Machine |
|
Main
switch is in unpowered position |
|
Switch
to "On" or "2" position |
|
Improper
electrical connection |
|
Have
electrical connection checked |
|
|
|
|
|
| Machine
will not dispense coffee |
|
Water
supply tap is closed |
|
Open
water supply tap |
|
Group
dispensing orifice is clogged |
|
Call
a technician |
|
Solenoid
valve is clogged |
|
Call
a technician |
|
|
|
|
|
| Coffee
dispenses too slowly |
|
Coffee
ground too finely |
|
Use
a coarser ground coffee |
|
Group
head orifice is dirty |
|
Clean
the group |
|
Group
perforated disks are clogged |
|
Clean
the perforated disks |
|
The
porta-filter basket is dirty |
|
Clean
the porta-filter |
|
Decrease
in water supply pressure |
|
Call
a technician |
|
|
|
|
|
| Coffee dispenses too
quickly |
|
Coffee Ground too
coarsly
|
|
User
a finer ground coffee |
|
Increase
in water supply pressure |
|
Call
a Technician |
|
|
|
|
|
| Coffee
leaks from porta-filter |
|
Edges of porta-filter
basket are damaged |
|
Replace
porta-filter basket |
|
Residue
between the porta-filter and seal |
|
Clean
group |
|
Worn
group head gasket |
|
Have
group head gasket replaced |
|
|
|
|
|
| Water
leaks from under machine |
|
Detached,
clogged, or broken drain |
|
Check
and restore drain connection |
|
|
|
|
|
| Nozzles
will not dispense hot water/steam |
|
Boiler has not warmed up |
|
Wait
a few minutes |
|
Steam
nozzle holes are clogged |
|
Clean
nozzle holes with a needle |
|
Boiler
is full of water |
|
Call
a technician |
|
|
|
|
|
| Steam
nozzle dispenses water |
|
Boiler
is full of water |
|
Run
hot water from nozzle.
|
